Gowin BD Privacy Policy – Your Data, Our Responsibility

1 Scope & Applicability

Gowin bd is a trusted online betting platform for users in Bangladesh. We believe protecting your personal data is a fundamental right — not just a legal obligation. That's why we apply the highest technical and organizational standards to keep your information safe.

This Privacy Policy applies to:

• For users of the gowin bd website (gowinbd.biz).
• For gowin bd mobile application users.
• For anyone who contacts us through any channel.
• For users participating in our promotional or bonus offers.

This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international GDPR standards. Our goal is to clearly explain, in plain language, what we do — and do not do — with your information.

2 What Information We Collect

Gowin bd collects information in several ways. Below is a detailed breakdown of what data is collected, why, and how.

Information provided directly (at registration):

• Full Name & Date of Birth
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment information (mobile banking number)

Automatically collected information:

• IP address & device type
• Browser version & operating system
• Time spent on the platform and pages visited
• Date and time of login and logout
• Transaction history & betting activity

3 Purpose of Data Use

Gowin bd uses your data only for specific, legitimate purposes. We will never use your information for any other purpose without your explicit consent.

• Account Management: Registration, login, password reset, and account verification.
• Payment Processing: Processing deposit and withdrawal requests securely.
• Legal Compliance: KYC verification, age confirmation, and compliance with AML (Anti-Money Laundering) regulations.
• Security & Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Responding to your complaints and inquiries.
• Platform Improvement: Analyzing user experience to improve our services.
• Responsible Betting: Identifying patterns of excessive betting to provide appropriate support.
• Marketing (With Consent Only): With your permission, we'll keep you informed about bonuses and promotions.

4 Data Sharing & Disclosure

Gowin bd is very careful about sharing your personal information with third parties. We do not disclose any data except in the limited circumstances outlined below.

Circumstances Under Which Data May Be Shared:

• Payment Processor: Only the information necessary to process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
• Legal Authority: Where disclosure is legally required by a government authority or court order in Bangladesh.
• Technology Provider: Technology partners who support our platform operations are bound by strict confidentiality agreements.
• Fraud Prevention: Anonymous data shared with fraud detection services.

We never share:

• With advertisers or marketing companies.
• With social media platforms.
• With data brokers or information resellers.
• No data is shared with any other party without your explicit consent.

5 Cookie Policy

The gowin bd website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help the platform function more effectively.

Cookie types and purposes:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand how the platform is being used (anonymous data).
• Security Cookies: To prevent fraud and unauthorized access.

You can manage or delete non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

6 Data Retention Period

Gowin bd retains your data only for as long as necessary. Once the retention period expires, your data is securely deleted or anonymized.

Once the retention period ends, data is securely deleted in accordance with ISO 27001 standards.

7 Your Data Rights

Every user on the gowin bd platform holds several important rights regarding their personal data. We fully uphold and respect these rights.

8 Security Measures

Gowin bd uses industry-leading technology to protect your data. Our security infrastructure is continuously updated and reviewed.

• SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall Protection: An advanced network firewall blocks unauthorized access.
• Data Encryption: Sensitive data stored in the database is kept in encrypted form.
• Regular Security Audits: Periodic security audits conducted by third-party experts.
• 24/7 Monitoring: Round-the-clock monitoring to detect unusual activity in real time.
• Staff Training: All our staff receive regular training on data protection practices.

9 Third-Party Services & Links

Gowin bd uses trusted third-party services to operate the platform. These providers are contractually bound to uphold our strict privacy standards.

• Payment Gateway: bKash, Nagad, and Rocket each have their own privacy policies. When you access their services during a transaction, their respective policies will apply.
• Cloud Server: Your data is stored on secure cloud servers with strictly controlled access.
• Analytics Tools: Anonymized analytics data is used to improve the overall user experience.

Gowin bd is not responsible for third-party privacy policies. However, we only work with providers who meet our standards.

10 Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please reach out to us directly. We will respond promptly and courteously.

• Email: support@gowinbd.biz
• Response Time: Typically within 2 business days.
• Complaint Resolution Time: Up to 30 business days.

This Privacy Policy was last updated in January 2026. If significant changes are made, you will be notified via your registered mobile number or email.